Welcome to the official Rules page for The Pokies 114 at pokiesnet85.com. This page explains, in full and in plain language, the terms and conditions that govern your use of our gaming platform. We tested our onboarding, deposit and withdrawal flows and reviewed our policies to ensure clarity and fairness. The information below reflects our current policies, how they are applied, and what you can expect when you play for entertainment at The Pokies 114.
The Pokies 114 operates as an online gaming operator registered under registration number 3-102-841524 and established in 2021. Our operational base is in Costa Rica. We provide a wide range of casino games and sports betting options and are committed to delivering a secure, fair and regulated gaming environment. We comply with applicable regulatory standards and internationally recognized best practices. In our tests and audits we apply objective checks and continuously update our systems to protect players and uphold integrity.
By registering an account and using the platform you confirm that you accept these Terms and Conditions. These terms are legally binding between you (the player) and us (The Pokies 114). We recommend that you read the entire page carefully before registering. If you disagree with any part, you should not use our services.
We may update these Rules periodically. Updates can be due to regulatory requirements, product improvements, customer service needs, or to reflect new security standards. We will publish changes on this page; however, it is your responsibility to review the Rules. Continued use of the site after changes are published constitutes acceptance of those changes.
Access to and use of The Pokies 114 is subject to the following eligibility criteria. We tested our sign-up flow with a range of scenarios to ensure compliance and clarity.
When you open an account with The Pokies 114 you will provide personal information such as your full name, date of birth, email address, and telephone number. During our verification tests we found that providing accurate documentation reduces delays during withdrawals and helps protect your funds.
We reserve the right to request additional documentation at any time to comply with our identity verification, anti-money laundering (AML) and responsible gaming practices. We tested this process and our support team consistently guided testers through documentation submission and verification. Incomplete or inaccurate information can lead to delays, temporary account suspension or refusal of service.
Protecting your account is a joint responsibility. We employ secure technologies and industry-standard encryption, and we recommend that you follow these steps:
The Pokies 114 expects players to use the site for personal entertainment only. We tested various gameplay scenarios to ensure our monitoring systems detect suspicious behavior.
Bonuses and promotions are governed by specific terms which complement these Rules. Our internal reviews of promotional claims and redemption procedures show that clear terms reduce disputes and improve fairness.
General rules that apply to bonus usage include:
In our tests, we validated that bonus wagering requirements and eligible games were clearly presented on the promotional pages. If you have questions about a promotion, contact customer support before wagering.
Where a wagering requirement applies to a bonus, you must meet the stated playthrough before withdrawing the bonus and any winnings derived from it. Certain payment methods are subject to different playthrough rules to meet AML obligations. Based on our operational checks:
These requirements are applied to ensure compliance with AML policies and to prevent bonus abuse. We retain the right to verify the origin of funds and to refuse withdrawals where suspicious activity is detected.
Deposits are generally available in your account shortly after confirming funds have been transferred from your financial institution or virtual wallet. While processing times vary, our tests show most deposits reflect within the expected windows for the chosen method.
Please note that payment providers may apply fees or exchange rate charges that are beyond our control.
We strive to process withdrawal requests promptly. Our internal tests of the withdrawal workflow confirm that the speed of payment settlement depends on the withdrawal method and the receiving financial institution.
Important: Your account will not earn interest and we do not offer currency conversion services. We may hold funds for a necessary period while verification is completed.
We maintain strict AML and fraud prevention processes. These are essential to the safety of our players and the integrity of our platform. Our AML checks include but are not limited to transaction monitoring, identity verification, and source-of-funds checks.
We reserve the right to:
We tested our AML escalation procedures to ensure appropriate balance between compliance and customer experience. Where documentation is required, timely provision typically results in faster account restoration and release of funds.
Occasionally games or systems may experience malfunctions. If a technical error affects play or outcomes, we will investigate with our game providers. Our policy is to rectify incidents fairly and transparently.
If you disagree with a decision or outcome, we encourage you to contact our customer support team first. We aim to resolve disputes promptly and fairly.
If an issue is not resolved through support, we maintain an internal escalation process and will communicate the steps to you. We document all disputes thoroughly and involve independent game providers or auditors when necessary. Our internal testing shows that escalation and third-party review leads to consistent and defensible resolutions.
We reserve the right to take action where we suspect or detect breaches of these Rules. Actions we may take include:
Where we suspect criminal activity, we will cooperate with law enforcement and pursue criminal prosecution where applicable.
We take responsible gaming seriously. Our platform includes tools and policies to help you play safely. We tested our responsible gaming features to ensure they are accessible and effective.
If you believe you have a gambling problem, please contact our support team immediately so we can provide assistance and access to responsible gaming tools.
Our operations are based in Costa Rica and we comply with applicable regulatory obligations. By using our services you agree that any disputes or claims will be governed by the applicable laws and dispute resolution procedures specified in the account terms. In many cases we will seek to resolve matters informally and locally before escalating to formal legal proceedings.
We collect and process personal data for the purposes of account administration, payments, compliance and customer support. We tested our data handling procedures and maintain technical and organisational safeguards to protect personal information. Our privacy practices are set out in our Privacy Policy, which explains how we use, store, and share your data.
We will send important account and legal notices to the email address and telephone number you provide during registration. You must keep your contact details up to date. Notices sent to the last known contact details are considered delivered.
We conducted a series of internal tests on account registration, verification turnaround, deposit settlement and withdrawal processing to verify that our Rules work as intended. Our findings include:
These insights guide our ongoing improvements to the platform, ensuring an efficient and compliant experience for players.
| Topic | Key Point |
|---|---|
| Registration | Account must be in your legal name; accurate personal details required. |
| Age & Location | Must be of legal gambling age and located in a jurisdiction permitting online gambling. |
| Verification | ID, proof of address and payment method verification may be requested. |
| Deposits | Use payment methods in your name; deposits credited after confirmation from provider. |
| Withdrawals | Processed after verification; bank/provider processing times vary. |
| Bonus Playthrough | 1x for PayID; 3x for Credit Card deposits (may vary per promotion). |
| Multiple Accounts | Not allowed without permission; bonus abuse will lead to forfeiture. |
| Game Integrity | No bots, collusion or exploitation of malfunctions; violations lead to sanctions. |
| Responsible Gaming | Self-exclusion, limits, and support resources available. |
If you have questions about these Rules, need help with verification, or want to resolve a dispute, our customer support team is available. Please use the contact options displayed within your account. We aim to respond to enquiries promptly and to resolve matters fairly. In our experience, providing clear documentation and a concise explanation of the issue results in the fastest resolution.
The Pokies 114 is committed to fair play, transparency and regulatory compliance. Our rules are designed to protect players, maintain the integrity of our games and ensure a safe experience for everyone. We continually monitor and improve our operations, and our testing program helps us ensure these rules are applied consistently.
If you are unsure about any aspect of these Rules or how they affect you, contact customer support before placing wagers. By using The Pokies 114, you acknowledge that you have read, understood and agreed to comply with these Rules.
Thank you for choosing The Pokies 114 — play responsibly and enjoy the experience.
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